Reference

Read These Terms Before You Open Your Account

These terms set out what you agree to when you access pt89login and use your account — covering deposits with DANA, OVO, or GoPay, how your account is managed, and what we expect from each other.

Account use rulesDANA, OVO, GoPay conditionsEligibility & accessAccount security obligationsHow to contact us
pt89login Read These Terms Before You Open Your Account
CONTACT TERMS

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our team handles questions about terms, account conditions, and wallet access around the clock.
Email Support Send a written query to our support address for detailed questions about these terms, account restrictions, or how a specific clause applies to your situation.
In-Account Help Log in, go to the help section, and submit a request directly tied to your account. This route is best for terms disputes that require us to check your account history.
YOUR ACCOUNT RIGHTS

How We Handle Your Account Under These Terms

Your account data, transaction records, and payment history — including DANA, OVO, and GoPay activity — are held securely and used only for operating your account and meeting legal obligations. We do not sell your information to third parties.

Data Retention

We keep your account records for as long as required under applicable law. You can request a summary of what we hold by contacting support through live chat or email.

Account Security

Your login credentials are your responsibility. Use a strong, unique password and do not share access. We will never ask for your PIN or full password through any support channel.

Requesting Changes

To update personal details linked to your account — name, verified wallet, or contact information — reach out via live chat with supporting documents. We aim to process changes promptly.

Terms Disputes

If you believe a term has been applied incorrectly to your account, contact us in writing. We review each case individually and respond through the same channel you used to raise it.

Questions About These Terms, Answered

These are the questions we hear most often about how our terms apply to your account. If yours is not covered here, live chat is the fastest way to get a direct answer.

Yes. Every transaction processed through your account — including deposits and withdrawals via DANA, OVO, or GoPay — is subject to these terms. Payment conditions are part of the full agreement.

Access depends on local law and the region you connect from. Where permitted under applicable Indonesia law, you may create and use an account. We do not accept accounts from restricted regions.

We update this page whenever terms change and note the revision at the top. We may also send a notification to your registered contact. Continued account use after a change confirms your acceptance.

We may review, restrict, or suspend your account while we investigate. We will contact you through your registered details to explain the issue and give you an opportunity to respond.

Contact our support team via live chat or email with your account details. We will compile the relevant records and share them with you in line with applicable data obligations.

Yes. If you do not accept an update to these terms, contact support to request account closure before continuing to use the platform. We will process your request and confirm once complete.